This Privacy Notice provides a detailed overview of the personal data we may collect when you interact with us. It outlines how we store, manage, and protect your information. We understand this document contains a lot of details, but our goal is to ensure you are fully informed about your rights and how SparkrenaPub handles your data—for instance, how we integrate information to create a comprehensive understanding of your preferences. The sections below aim to address any questions you might have, but if there’s anything unclear, please don’t hesitate to reach out to us. From time to time, we may update this Privacy Notice to reflect changes. If significant updates occur, we’ll notify you, but you’re always welcome to revisit this page for the latest information. When using the SparkrenaPub website, Sparkrena Publications acts as the data controller for your information.
In certain circumstances, we may gather and process your information with your explicit consent. For instance, this occurs when you opt in to receive email campaigns by checking a box. Whenever we collect your personal data, we will clearly indicate which information is essential for providing a specific service.
In some situations, we require your personal information to fulfill our contractual commitments. For instance, if you place an order for home delivery, we will gather your address details to process the delivery and share them with our courier service.
If required by law, we may need to collect and process your data. For instance, we may share information about individuals involved in fraud or other criminal activities impacting SparkrenaPub with law enforcement authorities.
In certain cases, we need to use your data to support our legitimate business interests in ways that are reasonable and expected as part of our operations, without significantly affecting your rights, freedoms, or interests. For instance, we may use your purchase history to send you personalized offers or make them available to you. Additionally, we analyze the shopping history of multiple customers to identify trends, monitor demand, and develop new products or services.
When you visit our website and use your account to make purchases or redeem vouchers. - When you make a purchase as a guest, in which case we collect transaction-related information like your email, name, and address. - When you create an account with us. - When you interact with us on social media. - When you download or install our app. - When you sign up, you’ll gain access to a section on SparkrenaPub.com where your receipts from purchases made on our site will be stored. - When you reach out to us for inquiries, complaints, etc. - When you participate in prize draws or competitions. - When you fill out any surveys we send. - When you leave comments or reviews about our products and services. - When a third party shares information about you with us, with your consent.
If you have an account with us, we collect personal information such as your name, date of birth, job title, billing and delivery addresses, order history, email, and phone number. For security purposes, we also store an encrypted version of your login password. We also track your interactions with us, whether online or through our apps. This includes records of our communications, any feedback or complaints you provide, your purchase history, items you’ve added to your cart, vouchers redeemed, products you're interested in, pages you visit, and how and when you contact us. We gather details about your shopping preferences, such as which products and pages you visit most frequently, and where you use your vouchers or discounts. Information about your visits to our websites or apps is also collected, including the site you came from before arriving on ours. Cookies in your web browser help us collect information about your browsing habits. For more details on how we use cookies and similar technologies, please refer to our cookie policy. We use personal information to recommend items that may interest you, based on your preferences. You have the option to share this information with us to personalize your shopping experience. Payment card details are stored securely with a Payment Card Provider in accordance with PSI-DSS standards. We also collect your comments and product reviews. To enhance your web experience, we may gather technical details about your internet connection, browser, location, pages viewed, ads clicked, and search terms used. If you engage with us through social media, we may collect your username to help us respond to your comments, questions, or feedback.
Our goal is to provide you with the best possible customer experience. To do this, we aim to create a comprehensive understanding of who you are by combining the data we have collected about you. This enables us to offer promotions and products that are most relevant to your interests. Data privacy laws permit this approach as part of our legitimate interest in gaining a deeper understanding of our customers and delivering the highest quality service.
Our goal is to provide you with offers and promotions tailored to your specific interests at the right times. To gain a deeper understanding of you as a customer, we combine the personal data we've collected, such as your shopping history, to create a more comprehensive profile.
We understand the importance of data security for our customers. Therefore, we are committed to handling your data with the highest level of care and taking all necessary measures to protect it. Access to all transactional areas of our websites is securely managed. We continuously monitor our systems for potential vulnerabilities and threats, and we conduct penetration testing to identify opportunities for enhancing security further.
We occasionally share your personal information with trusted third parties to provide services on our behalf. This may include delivery providers, email marketing services, payment processors, print-on-demand partners, fraud prevention services, and others who assist in personalizing our offers for you. To safeguard your data and maintain your privacy, we enforce the following measures: Only the information necessary for their specific service is shared with them. They are permitted to use your data solely for the purposes outlined in our agreement with them. We collaborate closely with these partners to ensure your privacy is always respected and protected. If we discontinue their services, any personal data they hold will be deleted or anonymized.
If you have given us consent to use your personal data, you have the right to withdraw that consent at any time. When we process your personal data based on our legitimate interests, you can request that we stop if you believe it impacts your individual circumstances. We will comply with your request unless we determine that we have a compelling legitimate reason to continue processing your data.
By clicking the button, you are agreeing with our Term & Conditions