Terms and Conditions
Table of contents
- Introduction
- General Information
- Products and Services
- Digital Products
- Print-on-Demand Books
- Pricing
- Payment Methods
- Shipping Costs
- Processing Times
- Estimated Delivery Times
- Returns and Refunds
- Use of the Website
- Disclaimer of Warranties
- Limitation of Liability
- Dispute Resolution
- Modifications
- Termination
- Privacy
- Copyright Notice
Introduction
Welcome to Sparkrena Publishing Limited (“SparkrenaPub”). By accessing or using our website (https://sparkrenapub.com), purchasing our products, or utilizing our services, you agree to the following terms and conditions. Please read them carefully before engaging with us. If you do not agree to these terms, please do not use our services.
General Information
Sparkrena Publishing Limited (“we,” “our,” or “us”) is a registered company in the United Kingdom. These terms and conditions govern your use of our website, products, and services. SparkrenaPub reserves the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of the website or services constitutes acceptance of the updated terms.
Products and Services
We strive to provide accurate descriptions of our books, eBooks, videos, and courses. However, we do not guarantee that product descriptions, pricing, or other content on our site will be entirely error-free. If a product offered by SparkrenaPub is not as described, your sole remedy is to return it in unused condition (where applicable).
Digital Products
Digital products, including eBooks and videos, are delivered electronically. Once a digital product has been purchased and delivered, it is non-refundable except in cases of technical issues, as outlined in our refund policy.
Print-on-Demand Books
All print books are produced using print-on-demand technology. As such, minor variations may occur. This process ensures high-quality and environmentally friendly printing practices.
Pricing
Prices are displayed in GBP (£) and include VAT where applicable. Prices are subject to change without notice.
Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed on our website. Payments are processed securely through third-party payment gateways. SparkrenaPub does not store your payment details.
Shipping Costs
Shipping costs vary based on your location and the type of product purchased. Exact shipping costs are calculated during checkout after you enter your billing address
Processing Times
Orders received before 2 PM (U.K. time) on a business day will begin printing on the next business day. Orders placed after 5 PM (U.K. time) or over the weekend will begin printing on the second business day following the order date.
Estimated Delivery Times
Delivery times depend on your location and chosen shipping method. SparkrenaPub is not responsible for delays caused by courier services, customs, or other circumstances beyond our control.
Returns and Refunds
If you receive a damaged, defective, or incorrect print book, please contact our Support Team at support@sparkrenapub.com within 14 days of receipt. Provide your order number and evidence of the issue. Depending on the situation, we may offer a replacement or refund. Digital products are non-refundable except in cases of technical issues that prevent access to the content. If you encounter an issue, contact us at support@sparkrenapub.com within 7 days of purchase. Refunds, once approved, will be processed within 10-12 working days.
Use of the Website
You agree to use our website for lawful purposes only. You are prohibited from: Posting or transmitting any unlawful, defamatory, or obscene content. Attempting to gain unauthorized access to our systems. Interfering with the website’s functionality or security.
Disclaimer of Warranties
SparkrenaPub provides its website and services “as is” and makes no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. SparkrenaPub does not guarantee that its website will be error-free, secure, or uninterrupted.
Limitation of Liability
SparkrenaPub shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or services. Our total liability shall not exceed the total amount you paid for the product or service in question.
Dispute Resolution
If a dispute arises concerning these Terms of Use, both parties agree to make a genuine effort to resolve the matter amicably. Neither party may initiate legal action regarding the dispute until 60 days have elapsed from the date written notice detailing the issue was provided to the other party. However, this does not limit our right to seek injunctive relief in cases where you have breached or are threatening to breach any provision of these Terms of Use.
Modifications
SparkrenaPub retains the right to modify this website, its policies, and the Terms of Use at any time. If any provision of these terms is found to be invalid, void, or unenforceable for any reason, it will be treated as separable and will not impact the validity or enforceability of the remaining provisions.
Termination
SparkrenaPub reserves the right to immediately suspend or terminate your access to the Site without prior notice if we become aware of any violation of these Terms and Conditions. If you breach these Terms and Conditions and we choose not to act immediately, it does not constitute a waiver of our rights, and we may still enforce any remedies available to us at a later time. Additionally, your account may be terminated, and any profile information or content you have uploaded to the Site may be removed at any time. We also retain the discretion to restrict or deny your access to the Site for any reason, with or without notice. These Terms and Conditions govern all use of the Site.
Privacy
You can review the Privacy Policy here : https://sparkrenapub.com/privacy-policy.
Copyright Notice
All materials featured on this website, including text, graphics, audio files, logos, page headers, button icons, images, audio snippets, digital downloads, data collections, and software, are owned by SparkrenaPub. As such, SparkrenaPub trademarks may not be used in connection with any product or service outside the company. This includes any usage that could create customer confusion or negatively impact the reputation of SparkrenaPub.